1. If emails are being sent to you through Blackboard that you are not receiving, please submit a Help Request and include your correct email address at http://creator.zoho.com/coreyray/form/68/.
2. Blackboard only supports http://www.wichita.edu email addresses.
3. If you have another email address you wish to receive emails at you must forward your Wichita.edu address to your desired email address.
4. If there are other email issues you must contact the University Help Desk via email at helpdesk@wichita.edu or phone at 978-HELP (978-4357).
1. In your course go to the control panel.
2. In the "Course Tools" section choose "Digital Dropbox"
3. If students have sent you files through digital dropbox you will see a list of files.
4. Find the appropriate file and click on it to open the file.
How do I copy old course content into a new course?
1. You need to be in the control panel of the course that holds the content that you want to copy.
2. Choose “course copy” in the course options section of the control panel.
3. Choose “copy course materials into an existing course” click okay.
4. Click “browse” to find the course you want to copy the content into. Or you can enter the CRN number of the course you are copying TO and then select browse. From there you choose to search and the course should appear.
5. Put check marks in the boxes next to the information areas you want to copy to the course. DO NOT COPY ENROLLMENTS. You have different students in each semester or term and so you do not want to keep the same students.
6. Choose submit.
7. You will receive an email that your job was successfully put into a to do list.
8. You will receive another email that will let you know that the process is complete and that all of the selected information has been copied over.
1. You must be in the course that contains the content you wish to copy.
2. In the control panel of the course under “course options” choose “course copy”.
3. Choose “Copy Materials into an existing course”.
4. In the “destination course id” file, choose to Browse.
5. A screen with all courses you are the instructor in will appear.
6. Choose the course from the list that you are trying to copy materials into.
7. In the “Select Course Materials” Section choose all of the content you are wanting to copy and click “submit”
8. DO NOT choose to copy enrollments.
You will receive a message that says your request has been submitted and then you will receive an email when the request is completed.
1. In the control panel of the course you want to archive choose “Archive Course” from the Course Options Section.
2. From the Gray toolbar that runs across the page select “archive” and submit.
3. After a few minutes go back to the control panel.
4. Choose Archive Course again and your Archive File will appear.
5. From there you can “right click” and save the file on your computer or flash drive, etc.
I am teaching two sessions of the same course. How do I merge the courses together?
1. You must choose which course you want to be your primary course.
2. In the control panel of that course choose “enrollment merger”.
3. Select “enrollment merger” again.
4. From the box of courses choose the course you want to merge and submit.
5. The course you merged will become inactive.
1. You need to go the control panel in your course. Choose “enroll User” in the user management section.
2. You can search by last name or email address, or username (myWSU id).
3. Check the box next to the name of the user you want.
4. Submit.
1. The user may not have a Blackboard account created or may be already enrolled in the course.
2. In either case, you must submit an Help Request at http://creator.zoho.com/coreyray/form/68/.
1. Blackboard is not the official grade keeping database for the University.
2. You can use Blackboard to keep grades current for students and for you records, however final grades must be entered in the “Banner” system. That is what is considered official.
3. For instructions on how to do this login to myWSU and go to Faculty/Staff Resources tab and look for Faculty Grade Assignment.
4. If you need further assistance, contact the registrar’s office.
I am using Weighted Grades and I do not believe they are calculating correctly.
1. When using weighted grades you must have a percentage number assigned to every type of assignment you have in your gradebook.
2. The percentages must add up to 100%.
3. If you add a category that you have not assigned a weight to, then your grades will not calculate correctly.
4. The same is true if you have weighted grades by individual assignment. You must have a weight assigned to each assignment if you don’t it will not calculate correctly.
5. If you add new categories or assignments you must change the weights to get proper calculation.
1. WSU has a single sign on function that the whole Campus is using. In order to change your password for Blackboard you will need to change your password at http://www.wichita.edu.
2. Log on to http://www.wichita.edu , enter your mywsu id number and click on “manage password”.
3. Enter the requested information and change your password.
4. Changing your password here will automatically change your Blackboard password.
5. If you need help in changing a password you should call the University Help Desk at 978-3655 and they will help you change your password.
What do I do if I get an Authentication error when trying to log in to Blackboard?
This is a password issue that is handled by the University Helpdesk. You will need to contact the University Help Desk for help resetting your password via phone at 978-HELP (978-4357).
I am teaching a class that I do not see listed on my Blackboard Course List.
1. Log in to myWSU and verify that it says you ARE teaching your specific course.
2. If you do see your course listed submit a Help Request at http://creator.zoho.com/coreyray/form/68/.
3. If you do not see the course listed it means you have not been assigned as the official instructor of record in the Banner System.
4. If that is the case you need to call the department you are teaching the course for and request they contact the registrar to have you entered as the instructor of record. YOU MAY NOT CONTACT THE REGISTRAR. IT HAS TO BE THE DEPARTMENT YOU ARE TEACHING FOR.
I am listed as the instructor of record for a course in Banner and I still can not see my course.
1. Courses become available in Blackboard 20 days before the start of a class.
2. If it is within that 20 days and you still can not see the course, submit a Help Request at http://creator.zoho.com/coreyray/form/68/.
I am a new faculty member or adjunct instructor and do not have access to Blackboard. What do I need to do?
1. Make sure all of your information has been submitted to HR.
2. Once you have a myWSU id number and a Wichita State University email address, submit a Help Request at http://creator.zoho.com/coreyray/form/68/ and you will have a Blackboard account set up for you.
How do I set up a Safe Assign assignment in my course?
1. In the control panel in the content area choose “assignment”.
2. You will see a gray tool bar that has a drop down window that “learning unit” is displayed in.
3. Choose the drop down arrow and go all the way to the bottom and choose “Safe Assign” and select “go”.
4. Enter all of your assignment information and submit.
5. Students will then see this assignment in Blackboard and will be able to submit their papers to Safe Assign.
6. You as the instructor will go into your control panel and choose “Safe Assign” in the course tools section. Choose to “view” the submissions of the assignment you want.
7. A grade book will open with all of the students names listed. If a student has submitted their assignment you will see a paper clip under the section “file.” Once the paper has been checked through Safe Assign you will see a green check mark in the “SA Report” section, if that area is blank then the report is not back yet. It can take between 24 and 48 hours for the report to come back depending on the size of the paper submitted.
8. To view the SA Report, click on the green arrow in the SA Report section and the report will be opened for you.
1. From the control panel in the “Course Tools” section choose “Safe Assign”.
2. Click on “View” under the title of the assignment with submissions.
3. A list of students names will come up and those who have submitted the assignment will have a paperclip appearing under the “file” heading.
4. If the report has been reviewed there will be a green check mark under the “SA Report” Heading. Click on that to view the detailed results on the report.
