Affordable Web-based Help Desk Software and Trouble Ticket Software

Free Edition:



  • Easy-to-use web based help desk software.

  • Automated Email processing for each ticket.
    Customize automatic assigning of tickets.

  • Extensive reports for requests based on Priority,
    Status, Technician and Deadline.

  • Custom dashboards for admin to add new technicians
    and set business rules.

  • Ticket is automatically moved to solutions when its status is closed.
    Publish solutions and share it with others.

Free Help Desk Software

Zoho Creator' on-demand helpdesk software makes it easy to create and manage service requests from multi-channel (email based and web based) and dispatch requests to appropriate category and subcategory, automatically.

Customer Support Software

Zoho Creator Help Desk Software is 100% web-based customer service and support software that focuses solely on first-class service and support, delivered over the web.

Trouble Ticket Software

Trouble ticketing made easy! Creating a trouble ticket in Zoho Creator Help Desk is as easy as sending an email, the help desk software ensures that each service request is dispatched to appropriate technicians, automatically and helps you to track status of each ticket easily.


Customize help fesk forms, fields and reports. Add as many new forms and reports you want to through easy drag-and-drop UI. Customize the look and feel of the application.

Need Help Desk Software Customization?

Discuss your requirements with us