Issue manager is used by product development companies to manage requests, changes to products, and reported defects.
1. An issue is submitted by a customer, salesperson, engineer, or test engineer, via a web browser.
2. The issue manager logs the issue and relocates the issue to a admin view.
3. The admin evaluates the issue and assigns it to an appropriate employee.
4. Work is done on the issue, documented in the system, and closed.
Note: After Installing the application first you have to add users and assign roles to them. And then you can file the issues.